DiveReady Support

Last updated September 28, 2026

Getting help

If something looks wrong, is slow, or crashes, email support@diveready.app - the same address linked in the app under About > Send Feedback. Telling us what you were doing when it happened helps a lot.

Why don't I see dive conditions for my location?

Tide, current and weather conditions are only available for US and US-territory coastal waters. Locations outside that coverage area, or locations far from a known tide/current station, won't show a conditions indicator - this isn't a bug, it's a real coverage limit of the underlying data sources.

This also requires an internet connection. If you're offline, the ocean-conditions button and the Calculate Diving Conditions toggle are disabled until you're back online.

How do I enter my weight without connecting Apple Health or Health Connect?

You can always enter your weight manually instead, whether you initially declined the health-data permission prompt or just prefer not to connect it. Manual entry works exactly the same as a connected value for calculating your recommended ballast weight.

How do I turn off analytics?

Settings > Acknowledgements > Anonymous Analytics has a toggle that turns off DiveReady's anonymous usage analytics entirely, at any time.

Is my data shared with anyone?

See the Privacy Policy for the full picture - in short, there's no account, no advertising and health data never leaves your device.

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